Support

Write to hello@paceport.app and we'll get back to you, usually within two working days.

Which treadmills work?

Any treadmill. Match your treadmill's speed with + and − in the app, from 4 to 25 km/h. Smart treadmills that support Bluetooth can set the speed for you, and Apple Watch can track your run and heart rate.

Which devices do I need?

An iPhone or iPad with iOS 17 or later. Apple Watch and AirPods are optional.

How does looking around with AirPods work?

With compatible AirPods, turn your head and the camera turns with you. Normal head movement while running doesn't move the camera.

Who is the voice in the audio guides?

Audio guides use an AI-generated voice, in English, Turkish and Spanish.

Is Paceport available yet?

Not yet. Join the waitlist and we'll email you on launch day.